Does CVWD offer a senior or low-income discount?
CVWD currently offers the Customer Assistance Program. This Program assists eligible low-income households with their water utility costs by offering a $15.00* (Effective 7/1/2016) deduction off your bi-monthly water bill. In order to qualify for the Customer Assistance Program, customers need to complete an application and bring in a copy of either their Southern California Edison or Southern California Gas Company Utility statement. Click here for more information.

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1. Does CVWD offer a turf rebate?
2. How do I establish or terminate service?
3. Does CVWD offer a senior or low-income discount?
4. What is the tiered rate structure?
5. As a customer, what portion of my water and sewer lines are my responsibility?
6. How do I read my water meter?
7. What is the meter service charge?
8. Can I pay my bill online?
9. Can I pay my bill automatically?
10. Does CVWD offer monthly billing?
11. What other online services do you offer besides bill pay?
12. When will I get my security deposit back?
13. What conservation rebates does CVWD offer?
14. What rebate programs are available for businesses?
15. Does CVWD provide residential water consultations?
16. Can my swimming pool be filled from a fire hydrant?